Net Trans Infotech is an integrated International Contact Centre providing customer services by combining best available technology, processes and people. It is a certified International Call Center located at Kochi, India.
Net Trans infotech mission is to provide high-end customer services through our Contact Centre. Our Inbound and Outbound Call Center in India are in a unique position to provide our clients with the best e-CRM call center services round the globe by utilizing one to one experience across every point of the customer relationship lifecycle. Our Outbound Call Center Services include direct marketing, telesales, customer services, surveys, etc. Our call Centers in India provide solutions to our International Clients wherever they have their customers. Our Call Centers seek ways to improve inbound service quality while reducing costs for our clients through disciplined management techniques such as regular monitoring and measurement of agent's performance.
In-depth employee training on specific clients programs as well as on industry standard practices along with continuous technological improvement is one of our prime objectives as outbound call centre.
Net Trans has a wide experience in outbound and inbound processes. Our Indian Call Centre has handled various product campaigns in the area of customer products and services. Net Trans, the call centre at Kochi, has extensive experience in handling multiple campaigns simultaneously.
Net Trans is that customer service call center that aims to become your strategic partner by improvising our call center inbound services to support our global service commitments. Our technical platform or the customer service call center has been designed and supported by HCL, a leader in development of Customer Relationship Application. Our close relationship with the leader makes Net Trans an efficient outbound and inbound call centre and a business partner that can help you to know and manage your customers in the most efficient, productive and friendly way.